Data Retention and Deletion Policy

Effective date: 2026-08-10

Policy version: 2026-08-10

Togetha keeps data only as long as it has a legitimate need for volunteer coordination, verified records, safety, security, fraud prevention, legal obligations, or product operation.

Account data

Account data is retained while an account is active. Users may request deletion by contacting support@togetha.live.

Service records

Verified service records may be retained or anonymized where needed to preserve receipt integrity, prevent fraud, resolve disputes, or satisfy legal obligations.

Safety and trust reports

Trust reports and related admin notes may be retained to investigate incidents, identify repeated abuse, and preserve platform safety.

Calendar tokens

Private calendar feed tokens can be rotated by the user. Revoked tokens stop working but may remain in the database as a security record.

Backups and logs

Backups, audit logs, and security records may persist for a limited period after deletion from the active application database.

Requests

Deletion, correction, or retention questions can be sent to support@togetha.live.